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Customer Service Excellent Performance Programme
From Monday, November 09 2009 -  9:00am
To Tuesday, November 10 2009 - 5:00pm
Providing Customer Service well, whether it is internal or external contact, is vital for continued business success. Through Service Excellence Performance Programme, delegates will understand that internal customer service is just as critical as external customer service and also learn the ability to consistently create a good impression for yourself and your company. Managing a relationship requires that people are alert to changing needs, aware of difficulties as they arise and able to see issues that need resolving.
Location : Armada Hotel, Petaling Jaya Selangor
Contact : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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